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HelloGP review
HelloGP is a recently-founded (August 2023, Adelaide SA) Australian-incorporated telehealth. Pricing starts at $44 for a standard consult, with no bulk-billing available — Medicare claims explicitly do not apply. Doctor disclosure is the co…
ABN 46 670 848 549 · Founded 2023 · Owner: HelloGP Pty Ltd (ACN 670 848 549, Adelaide SA)
Pricing
| Service | Price | Notes |
|---|---|---|
| Standard consult | $44 | |
| Specialty consult | $79 | alternative therapies, weight management, sexual health |
| Priority consult | $99 | |
| Priority specialty | $119 |
Services offered
- Doctor appointments
- Online prescriptions
- Medical certificates
- Specialist referrals
- Radiology referrals
- Pathology referrals
- Sexual health
- Men's health
- Women's health
- Weight management
- Alternative therapies
Medicare position
Private — no bulk billing, medicare claims not applicable. The 12-month face-to-face rule applies — Medicare rebates on standard telehealth consults are only available where you've had an in-person consult with this provider (or another GP at the same clinic) within the past year. Pure-telehealth-only services like HelloGP typically can't bulk-bill standard consults because they don't operate in-person clinics. Mental Health Care Plans (MHCPs) are an exception where eligible.
Doctors
Named clinician: Dr Najam-Ul-Arfeen, General Practitioner
Dr Najam-Ul-Arfeen named on team page. 'Founding doctors' referenced but unlisted.
You can verify any individual Australian doctor's AHPRA registration at ahpra.gov.au/search.
Third-party signals
Trustpilot: 3.2/5 (1 review) · MediCompare: 3.3/5
Pros
- $44 standard consult — entry-level pricing for a same-day GP
- Australian-incorporated company (Adelaide SA), founded August 2023
- Site explicitly states all doctors are AHPRA-registered
Watch-outs
- MediCompare review (May 2026, 3.3/5) cites wait times 'exceeding 8 hours' and 'no service delivered' complaints
- Single Trustpilot review at 3.2/5 cites paid-but-no-doctor-contact pattern
- Only one GP named publicly (Dr Najam-Ul-Arfeen); 'founding doctors' referenced but never listed
- No bulk billing available — privately billed only
- Newest operator in cohort — recent launch (August 2023)
Best for
Australian-incorporated alternative for users specifically seeking that — we'd suggest comparing against the longer-established options in this cohort first.
Editorial verdict
HelloGP is a recently-founded (August 2023, Adelaide SA) Australian-incorporated telehealth. Pricing starts at $44 for a standard consult, with no bulk-billing available — Medicare claims explicitly do not apply. Doctor disclosure is the cohort's weakest: the team page names one GP (Dr Najam-Ul-Arfeen) and references 'founding doctors' without listing them. Third-party signals are mixed — MediCompare's 2026 review scored HelloGP 3.3/5 with specific complaints about wait times exceeding 8 hours and consultations not being delivered. Trustpilot has a single review (3.2/5) with a similar service-delivery concern. None of these signals are individually disqualifying, but the combination — recent launch + thin doctor disclosure + service-delivery complaints — makes HelloGP the cohort's most cautioned pick. Publicly naming the founding clinical team with AHPRA numbers would be the single biggest credibility lift.
Compare against
Last updated 2026-05-20. Source URLs: https://hellogp.com.au/.